This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from The BestVoy (the “Site”).
Personal Information We Collect
When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse, we also collect information about the web pages or products you view, websites or search terms that referred you, and your interactions with the Site. We refer to this as “Device Information”.
We collect Device Information using the following technologies:
- Cookies: Data files placed on your device, often with an anonymous unique identifier.
- Log files: Track actions on the Site, including IP address, browser type, ISP, referring/exit pages, and timestamps.
- Web beacons, tags, and pixels: Electronic files used to record browsing behavior.
When you make a purchase or attempt to do so, we collect your name, billing/shipping address, payment information (including credit card numbers), email, and phone number—referred to as “Order Information”.
“Personal Information” in this policy includes both Device and Order Information.
How Do We Use Your Personal Information?
We use Order Information to fulfill orders (processing payments, shipping, providing invoices/order confirmations). Additionally, we use it to:
- Communicate with you
- Screen orders for risk or fraud
- Provide product or service information per your preferences
Device Information helps us screen for risk/fraud and improve the Site’s performance, including analytics and marketing effectiveness.
Sharing Your Personal Information
We share Personal Information with third parties to assist in its use as described. For example, we use Google Analytics to understand Site usage.
We may also share information to comply with legal obligations or protect rights.
Behavioral Advertising
We use Personal Information for targeted ads or marketing communications.
Do Not Track
We do not alter data collection/use practices when receiving a Do Not Track signal.
Your Rights
If you are a European resident, you have the right to access, correct, update, or delete your personal information. To exercise rights, contact us at the email below.
Note: Your data may be transferred outside Europe, including to Canada and the U.S.
Data Retention
We retain Order Information unless requested to delete it.
Changes
This privacy policy may be updated to reflect changes in practices or for legal reasons.
Contact Us
For questions or complaints, contact us at support@bestvoy.com
